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The Fairpoint Group values are both internally and externally focused. They underpin everything our organisation strives to achieve. They are important to us all and help us remember why we do what we do. In order to drive the on-going success of the Fairpoint Group, we have carefully developed a structured framework that means everyone has an opportunity to make their contribution to our future. This framework is the foundation of our mission to ‘Point customers towards better solutions’ ensuring we provide an appropriate level of service and support to exceed our customer expectations.